Return & Exchange Policy
We are committed to ensuring your satisfaction with any design you have ordered from us. However, if you’re unhappy for any reason, here’s what to do.
- Contact our customer service center by calling us 042 32316311 between 9am to 5pm, Monday to Friday or email us images of defected product at support@saheliyaan.com or WhatsApp us at +92304 6914595
- You may exchange the delivered goods within 7 days of the delivery on production of original invoice provided the goods are unused, must be packed in their original packing with all tags attached, unworn/undamaged condition and not altered.
- Products can be exchanged through Courier option.
- Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange any product(s), if the product(s) received has any kind of manufacturing defect.
- Items purchased from sales and promotions are not eligible for exchange.
- No cash refunds, only online store coupons available for out of stock items.
- No exchange for accessories.
- Once sale starts the final price at the sale will be the final price for exchange.